avc365 Privacy Policy
Your personal information is completely safe at avc365. This policy clearly describes how we collect, use, and protect your data.
Introduction and Scope
avc365 is a trusted online betting and casino platform in Bangladesh. We treat the privacy of our users with the highest importance. This privacy policy explains how avc365 collects your personal information, the purposes for which it is used, who it is shared with, and how it is kept secure.
By visiting our website avc365.lat or using our services, you agree to this privacy policy. If you do not agree with any terms of this policy, please contact us before using our services.
This policy applies only to avc365's own website and services. Third-party websites or services are governed by their own privacy policies.
What Information We Collect
Personally Identifiable Information
When you register or create an account at avc365, we collect the following information:
Financial and Payment Information
We collect the following information to process deposits and withdrawals:
We never store full card numbers or payment passwords.
Usage and Technical Information
When you use our platform, we automatically collect the following information:
Communication Information
Information stored when you contact us:
This information is used to improve service quality and resolve disputes.
How We Use Your Information
avc365 uses the information it collects only for legitimate and transparent purposes. We use your information for the following reasons:
3.1 Account Management and Service Delivery
We use your personal information to create, manage, and secure your account. This includes login verification, password recovery, and account protection.
3.2 Payment Processing
We use financial information to complete your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
3.3 Identity Verification (KYC)
We conduct KYC procedures to prevent money laundering and verify age. Only persons aged 21 or above may open an account at avc365.
3.4 Customer Service
We use your communication history to resolve issues, handle complaints, and ensure quality service. Our 24/7 Bengali live chat support team is always ready.
3.5 Security and Fraud Prevention
Technical data is analyzed to detect suspicious activity in accounts, prevent fraud, and maintain the overall security of the platform.
3.6 Service Improvement
We analyze anonymized statistics to improve our platform, game offerings, and user experience. Only data that cannot identify individuals is used for this purpose.
3.7 Promotional Communications
If you have given your consent, we may notify you about bonus offers, promotions, and important updates. You can opt out of these communications at any time.
Information Sharing Policy
avc365 never sells your personal information to third parties. However, we may share information in the following limited circumstances:
Service Providers
Only relevant information is shared with trusted third parties such as payment processors, IT infrastructure providers, and fraud detection services. They are required to comply with our privacy policy.
Legal Obligations
Information may be disclosed in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities.
Security Protection
Relevant information may be shared with the appropriate authorities to prevent and investigate fraud, deception, or other unlawful activity.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified in advance in such cases.
Cookies and Tracking Technologies
avc365 uses cookies and similar tracking technologies to provide an improved browsing experience. Cookies are small text files stored on your device.
5.1 Types of Cookies We Use
5.2 Cookie Controls
You can disable cookies by changing your browser settings. Keep in mind that disabling essential cookies may prevent you from using some important features of the platform.
Data Protection Measures
avc365 follows industry best standards to ensure the security of your personal information. Our security measures include:
However, no data transmission over the internet is one hundred percent secure. We ensure the highest level of protection, but complete security cannot be guaranteed. You are therefore also requested to keep your password confidential and report any suspicious activity to us.
Data Retention Period
avc365 retains your information for as long as necessary. Retention periods are determined on the following basis:
Once the required retention period has ended, we securely delete your information or anonymize it so that no one can identify you from it.
Your Rights and Options
As a registered user of avc365, you have the following rights over your own information:
Right to Access Information
You can make a request to find out what information we hold about you. We will provide you with complete details.
Right to Correct Information
If there is any error in your information, you can request a correction. We will make the correction promptly.
Right to Delete Information
In certain circumstances you can request the deletion of your information, unless retention is required for legal reasons.
Data Portability
You have the right to receive a copy of your own information in a portable format.
If you wish to exercise any of the above rights, please contact us directly. We will process your request promptly and appropriately.
Minor Data Protection
avc365 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
We conduct an age verification process at the time of registration. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated information.
If you believe that a minor is using our platform, please contact us: [email protected]
Privacy Policy Changes
avc365 reserves the right to update this privacy policy from time to time. You will be informed of changes in the following ways:
Continuing to use our services after the updated policy is published will be considered your acceptance of the new policy. We therefore encourage you to visit this page regularly.
Contact Us
Have questions about privacy?
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our 24/7 Bangla support team is always ready to assist you.
You can also reach us directly via live chat by logging in at your convenience.